Frequently Asked Questions

  • Your first appointment at Amity Health is a dedicated initial assessment designed to understand your unique health needs and wellness goals. Whether you are visiting us for physiotherapy, chiropractic care, or massage therapy, our goal is to provide a clear path to recovery from day one.

    Here is what you can expect during your first session:

    • Comprehensive Health Consultation: We begin by discussing your medical history, current symptoms, and any specific concerns you may have.

    • Physical Examination: Your practitioner will conduct a thorough physical evaluation, which may include testing your range of motion, strength, and posture to identify the root cause of your discomfort.

    • Personalized Treatment Plan: Based on the assessment, we will explain our findings and collaborate with you to create a customized recovery plan tailored to your lifestyle.

    • Initial Treatment: In most cases, you will receive your first treatment during this visit—such as manual therapy, stretching, or education—to start your journey toward feeling better immediately.

    How to Prepare for Your Appointment

    To make the most of your first visit, please arrive 10 minutes early to complete any necessary intake forms. We recommend wearing comfortable, loose-fitting clothing that allows for easy movement and access to the area being treated.

  • Yes, we offer direct billing to many insurance providers.

    It is important to note that insurance coverage can vary significantly between providers and individual plans. Patients are responsible for understanding their own insurance policy, including coverage limits, co-payments, deductibles, and any restrictions that may apply.

    If you’re unsure about your benefits, we recommend contacting your insurance company directly to confirm your chiropractic coverage before your appointment.

  • Booking an appointment for chiropractic care, massage therapy, physiotherapy, or acupuncture is simple and convenient. You can use our secure online booking system, available 24/7, to schedule your visit at a time that works best for you.

    If you prefer to book over the phone or have questions about our services, feel free to contact our clinic during business hours at (416) 291-6727. Our team is happy to help you arrange the right appointment based on your needs.

  • Amity Health is conveniently located in Scarborough, Ontario, at 385 Silver Star Boulevard, Unit #102-102A. Our clinic is situated on the main floor near the intersection of Midland Avenue and McNicoll Avenue, serving patients across the Greater Toronto Area (GTA), including Markham, Unionville, and North York.

    We offer free on-site parking for our patients and are easily accessible via public transit (TTC). You can find our separate entrance located right next to the pharmacy for direct access to our wellness center.

  • Chiropractors focus on diagnosing and treating musculoskeletal issues, particularly those related to the spine, joints, and nervous system. Below are some of the most common conditions chiropractic care can help manage.

    1. Back Pain

    One of the top reasons people visit a chiropractor is for back pain, including lower back pain and upper back tension. Chiropractic adjustments can help improve spinal alignment, reduce inflammation, and relieve discomfort.

    2. Neck Pain

    Neck pain, often caused by poor posture, long hours at a desk, or injuries, can be effectively treated with chiropractic techniques that restore mobility and reduce stiffness.

    3. Headaches and Migraines

    Tension headaches and certain types of migraines are frequently linked to muscle tightness and spinal misalignment. Chiropractic care may help reduce the frequency and intensity of these headaches.

    4. Sciatica

    Sciatica refers to pain that radiates along the sciatic nerve, typically from the lower back down one leg. Chiropractors use targeted adjustments to relieve pressure on the nerve and improve function.

    5. Joint Pain (Shoulders, Knees, Hips)

    Chiropractic treatment isn’t limited to the spine. Many chiropractors address joint pain in areas like the shoulders, knees, and hips, helping improve range of motion and reduce discomfort.

    6. Sports Injuries

    Athletes often seek chiropractic care for injuries such as sprains, strains, and overuse injuries. Treatment can support faster recovery and enhance overall performance.

    7. Whiplash and Auto Accident Injuries

    Whiplash is a common injury after car accidents. Chiropractors can help reduce pain, restore mobility, and support healing through non-invasive techniques.

    8. Posture-Related Issues

    Poor posture from prolonged sitting or device use can lead to chronic pain and spinal misalignment. Chiropractic adjustments and corrective exercises help improve posture over time.

    9. Pregnancy-Related Discomfort

    Many pregnant individuals experience back, hip, and pelvic pain. Chiropractic care can provide gentle, safe relief tailored to the needs of pregnancy.

    10. Chronic Pain Conditions

    Conditions like fibromyalgia or long-term musculoskeletal pain may benefit from chiropractic care as part of a broader pain management plan.

  • Yes, Amity Health offers free, ample on-site parking for all our patients. Our clinic is designed for easy accessibility, ensuring your visit is stress-free from the moment you arrive.

    Commuting via Public Transit (TTC)

    If you are visiting us via public transit, we are easily reachable by the TTC bus routes running along Midland Avenue and McNicoll Avenue, making our Scarborough clinic a convenient hub for residents of Markham and the surrounding GTA.

  • If you are looking for custom-made orthotics in Scarborough, the process begins with a professional clinical assessment. Orthotics are specialized medical devices designed to support your feet, align your posture, and alleviate pain caused by conditions like plantar fasciitis, flat feet, or bunions.

    To get started, you will need the following:

    • A Biomechanical Assessment: Our certified practitioners perform a detailed evaluation of your gait (how you walk) and foot structure. We use advanced technology to create a precise 3D map or mold of your feet.

    • A Clinical Prescription: Following your assessment, our team provides the necessary clinical findings and a prescription for your custom inserts.

    • Insurance Documentation: Most extended health care (EHC) plans require a specific insurance package. We provide all the necessary paperwork, including the proof of manufacturing, the biomechanical assessment report, and the detailed invoice required for reimbursement.

    Do I need a doctor's referral?

    While you do not need a referral to book an assessment at our clinic, many insurance providers require a prescription from a family physician to approve your claim. We recommend checking your specific policy before your appointment.